The HolisticBaby advice, information, resources and support are of a general nature. It is not intended to replace personalised information by your Medical practitioner or Natural practitioner but to positively support you to make informed decisions in this often confusing time. Is it an emergency ? If Yes Then seek medical help immediately.

 Class Refunds:

To cancel a class, please email ASAP [email protected] A full refund will be given if notice is given before 1 month before an In person class is due to start. Please contact us if you would like to discuss this further due to your unique situation.

Payment and Security:

Payment Processing: All credit card payments are processed securely through our third-party payment gateway, Stripe. Your payment information is encrypted using Secure Sockets Layer (SSL) technology. We do not collect, process, or store your credit card numbers or security codes (CVV) on our servers. All data handling complies with PCI-DSS standards.

 Credit card refunds:

We do not need to seek a customers card number to process a refund. We can log in to the secure Stripe website, find the customer's payment transaction, and process a refund against this transaction - all without being able to see the customer's credit card number.

Our Guarantee:

We offer a 100% guarantee on any products. If you are not happy with your product, send it back to us within 30 days of the date of purchase, in the original packaging and we will replace it for you. HolisticBaby will meet our obligations under the Consumer Guarantees Act if our products have been wrongly described, develop a fault or are not fit for the purpose described. Unused, unworn items in original condition (including original packaging) may be returned for exchange or refund within 30 days of purchase.
Goods must be received back in perfect condition and shipping is not refundable on returns. 

 Sales support:

Please contact us for any assistance you may require - [email protected]

Your rights to use:

You have the right to use and access holisticbaby.co.nz as long as you comply with these terms and condition. If you breach these terms and conditions, we reserve the right to cancel your access to holisticbaby.co.nz.
The content of holisticbaby.co.nz is for your personal use only. You must not sell or share this service with any other person or organisation.
You agree not to interrupt or attempt to interrupt the operation of holisticbaby.co.nz in any way.

No commercial use policy:

Our reports or information may not be used in any advertising or for any other commercial purpose without prior written permission from HolisticBaby.

 Reproducing Materials:

HolisticBaby members are allowed to view and copy member only material for their own personal use.
Any other reproductions (including by electronic means) in whole or in part is forbidden without  written permission from holisticbaby.co.nz.

Errors and updates:

We reserve the right to add or remove material and correct errors. If you find errors on any part of holisticbaby.co.nz, please report them to [email protected]

Your HolisticBaby membership:

When you purchase one of our offers, you will be set up with a HolisticBaby account and you will need to provide us with certain personal information including:

• Your name

• Your email address

• Your contact phone numbers

We respect your privacy and you have the right to view and update your personal information. All personal information we collect will only be used to notify you of HolisticBaby news, products and service, as well as to administer your membership efficiently.
 

HolisticBaby membership community:

When you submit a comment, your name is displayed with your comment. You can choose to change your name to make it more anonymous. We strongly advise you not to post your email address, or phone number or home address as part of our membership forums.
The messages you post in our community pages may be used by HolisticBaby as part of our research and publications, and we reserve the right to copy and quote them here or in other media.

No Disclosure:

• HolisticBaby will not sell, rent or otherwise disclose your personal information to any third party unless:
• We need to do so to provide you with content, services or features you have requested.
• We are completing financial transaction with our bank.
• We need to do so to protect the rights or property of HolisticBaby.
• We are required to do so by law.

Copyright:

HolisticBaby owns the copyright for all content on holisticbaby.co.nz, unless stated otherwise.

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All rights reserved.